VIN Brasil respects your privacy and is committed to protecting your personal data in compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018). This policy explains what data we collect on vinbrasil.com, what we use this information for and what rights you have regarding it.
1. WHO WE ARE
This website is operated by VIN Brasil, a company specializing in destructible automotive labels and VIN etching masks. For any matter related to your personal data, please contact us by email at [email protected].
2. WHAT DATA WE COLLECT
We collect the data provided voluntarily by you through our channels:
• Contact form: name, email, phone, and message;
• Purchase order form: Company information (legal name, CNPJ), requester's name, email and phone number, billing and delivery addresses, order details and the chassis list submitted;
• WhatsApp: phone number and the content of the conversation when you initiate contact via the website button;
• Navigation: anonymous statistical data (visited pages, browsing time, access origin).
3. COOKIES
We use essential cookies for the website to function and, when active, analytics cookies (such as Google Analytics) to understand how our visitors navigate. You can accept or refuse the use of non-essential cookies at any time via the banner displayed on your first visit.
4. HOW WE USE YOUR DATA
The data is used exclusively for:
• Responding to your business request or inquiry;
• Preparing quotes and technical proposals;
• Improving the website's experience and content;
• Complying with legal and regulatory obligations.
5. DATA SHARING
We do not sell or rent your personal data. We share information only with service providers strictly necessary for our operation (for example, hosting and traffic analysis tools), always under an obligation of confidentiality, or when required by law or court order.
6. HOW LONG WE RETAIN YOUR DATA
We keep your contact information for as long as necessary to fulfill your request and, thereafter, for the period required for legal, tax, or auditing purposes. After this period, the data is deleted or anonymized.
Messages sent via the contact form and orders submitted through the website are kept for up to 1 (one) year and the sending IP address for up to 6 (six) months, without prejudice to the legal deadlines applicable to tax documents.
7. SECURITY
The website's infrastructure features Cloudflare protection (WAF, DDoS, and SSL) via Hostgator, ensuring the integrity and confidentiality of data in transit. Access to the collected data is restricted to authorized personnel of the VIN Brasil team.
8. YOUR RIGHTS (LGPD)
You can at any time request:
• Confirmation of the processing of your data;
• Access, correction or updating of your data;
• Deletion of data we no longer need to retain;
• Data portability to another provider;
• Revocation of previously given consent;
• Information about who we share your data with.
To exercise any of these rights, write to [email protected]. You can also file a complaint with the National Data Protection Authority (ANPD).
9. CHANGES TO THIS POLICY
This policy may be updated periodically to reflect changes in our practices or legislation. We recommend reviewing it from time to time.
10. CONTACT
Questions regarding this policy or the processing of your data can be sent to [email protected] or by phone +55 11 2213-6033.